About Trust Center

At DefectDojo Inc., trust is the foundation of everything we do. The Trust Center is our commitment to transparency, providing a clear view into the policies, practices, and controls that safeguard our customers’ data and ensure the reliability of our platform. We believe that building trust is not just about compliance or technical safeguards—it’s about demonstrating accountability, consistency, and integrity in every part of our organization.

Security and Privacy by Design

Our approach to security and privacy is proactive and embedded across every stage of our operations. From software development to system monitoring, we implement practices designed to prevent risks before they arise and respond swiftly when challenges occur. We adhere to industry-recognized standards and continuously improve our programs to align with emerging threats, evolving technologies, and changing regulatory requirements.

Responsible Data Handling

Privacy is a core consideration in how we collect, store, and process data. We are committed to handling information responsibly and providing our customers with transparency and control over their data. Our teams work diligently to maintain secure environments, apply encryption where appropriate, and ensure that data is accessed only by authorized personnel.

Operational Reliability

Operational reliability and preparedness are equally important. DefectDojo maintains detailed procedures for incident response and business continuity to ensure our systems remain available and resilient. We regularly test these processes, learning and adapting to improve response times and minimize impact in the unlikely event of disruption.

A Living Resource

The Trust Center is designed to be an evolving resource, reflecting our ongoing commitment to security, privacy, and operational excellence. We aim to provide customers and partners with the information they need to make informed decisions, evaluate risk, and confidently rely on DefectDojo’s services. By being transparent about how we operate, we hope to build enduring trust with every organization we serve.